Give and Receive Feedback + Build Trust Within Team

Recently I read several blogs and articles, regarding how to give and receive feedback, and how to build trust within a team.

* How I learned about feedback

It referred to Esther Derby and Diana Larsen’s "Framework For Giving Feedback" :

  • Create an opening
  • Describe the behaviors or results
  • State the impact
  • Make a request

* Five Ways That Team Members Build Trust with Each Other

  • Address issues directly
  • Share relevant information
  • Follow through on commitments or give early notice when you can’t
  • Say no when you mean no
  • Show what you know and what you don’t know


Xu Yi is a professional Agile & Lean Coach, check out more at