Improve Your Communication Skills



1. Awareness of your own interaction with other people is the first step in improving your communication skills.

Learn to identify which types of situations make you uncomfortable and then modify your behavior to achieve positive results is a critical step in improving your communication skills.

You can learn to become aware of behaviors in other people that prompt you to respond in negative ways and modify your own behavior to turn the situation into a positive experience.

2. You must accept responsibility for your own behavior and do not fear apologizing for errors in judgment or insensitive actions.

Asking others for honest feedback about the way you interact with others can be very helpful. Accept the negative feedback along with the positive and make changes accordingly.

3. Your non-verbal communication is equally as important as the things that you say. Positive body language is extremely important in your interactions with other people.If your words and your actions do not match, you will have a difficult time succeeding in social situations.

4. In order to learn how to improve your communication skills, you must become a great listener. You must fight the urge to respond immediately and really listen to what the other person is trying to communicate.Offering suggestions or criticism before you are certain of the other person’s intent can only lead to frustration for both parties.

5. Improving your communication skills is a process and cannot be accomplished overnight. Trying to improve or change too many things at once will be counter-productive. You will become discouraged and overwhelmed if you attempt to change your entire personality all at once. Choose one or two traits at a time and work on those over a period of time. Learn to take advantage of your personal strengths and make a positive impact on others.

6. Maximize your positive personality traits and use them in your interactions with others. Good communication and great listening skills are the most important tools you can use in improving your communication skills.
You can learn how to improve your communication skills by developing excellent listening skills, learning to resolve problems and conflicts, understanding body language, and accepting responsibility for your own negative behavior.

Determination and self-awareness will make your desire to improve your communication skills a reality.

You can change your life and now is the time to start.

Exceptional communication skills can be Learned…and Mastered!!!


1. 关注自身在互动中的表现是提高沟通技能的第一步。找出那些让你感到不舒服的场合,然后改变你的行为直到获得积极的结果,是提高沟通技能的关键一步。有时候他人的行为使你作出消极的反应,你需要关注它们,并调整你自己的行为方式改变形势。

2. 你必须为你自己的行为负责,不要耻于为自己的判断错误或迟缓的行动道歉。请求他人就你的沟通方式给出真实的评价非常有效。一道接受所有正面和负面的评价并相应地作出调整。

3. 非语言化交流与言语交流同等重要。正确的身体语言在你和他人交流时发挥着非常重要的作用。言行不一致会使社交行为平添许多烦恼。

4. 要学习提高沟通技能的方法,你必须成为优秀的倾听者。你必须压抑自身想要立即回应的强烈欲望,并真正地做到倾听他人想的声音。在确保你理解了他人的意图之前就急于给出建议或是进行批判的话,只会令其他参与者感到受挫。

5. 提高沟通技能是一个长久的过程,无法一蹴而就。想要一次提高或改变太多的东西反而无法产生效果。要一下子完全改变自己性格的尝试会令你遭受打击并感到气馁。应该每一次只选择一两点,在一定时间内只关注它们。学会发挥自己的长处,并带动其他方面提高。

6. 最大化利用性格上的优势来帮助你的交际。不错的交流能力和优秀的倾听技能都用来提高沟通能力最重要的工具。学习如何提高自己的沟通技能有很多种方式,包括培养卓越的倾听技能、学习如何解决问题和冲突、理解身体语言以及为自己的负面行径负责。决心和自我意识将是你将实现提高沟通技能的愿望。




Xu Yi is a professional Agile & Lean Coach, check out more at

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